Exeter Latin America Team Portraits

OUR STORY

Each of us has a deep personal connection with Latin America from living in and traveling extensively from Mexico to Tierra del Fuego – giving us the first-hand knowledge and connections you need to make your trip extraordinary.

Nothing gets us more excited than putting our passion to work crafting an unforgettable custom journey for you and your travel companions.

 

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Exeter Latin America team

WHERE YOUR STORY BEGINS

We will of course take you to the unforgettable places no seasoned traveler would dare to miss, but that’s really just the beginning of your journey with us. After our first meeting to find out what interests you and the kind of memories you hope to create, we then dig deep into our extensive repertoire to tailor your private itinerary.

More than just a perfectly-executed trip with best available accommodations, we want you to come home having caught a glimpse of the soul of the land you’re visiting – and eager to return for more.

Laly in Oaxaca - Mezcal producer

HEART OF LATIN AMERICA

From the sun-drenched colonial streets of Cartagena to the ruins of Machu Picchu, from the lush mountains of Colombia’s coffee region to the glaciers of Patagonia and beyond, let Exeter Latin America show you the wonders that await you in this region we love so deeply.

OUR TEAM

Our team’s deep, personal connection to Latin America comes from years of living in and exploring the region from Mexico to Tierra del Fuego, giving us the firsthand knowledge and trusted connections needed to craft your perfect custom journey.

Joe Sandillo

Joe Sandillo

Co-Founder

Joe Sandillo

Co-Founder

Joe Sandillo

Joe Sandillo

Co-Founder

Joe’s love for Latin America began at an early age, growing up around Cuban American friends in Tampa, Florida. He went on to major in Spanish and Portuguese at the University of Florida, where his passion for travel was sparked by nearly a year of living in Brazil and traveling to Argentina and Paraguay.

Not long after returning to the US, Joe found a way to combine his twin passions by joining the Exeter International team, where he served as Latin America Sales Director for several years before life took him to Washington DC for a bit of a detour managing international development projects in Latin America, Africa and the Middle East.

Ultimately, the travel bug led Joe back to Exeter International, where he spent several years growing Exeter’s business from Latin American clients before co-founding Exeter Latin America (then Almaz Journeys) in 2016 with Greg Tepper. Joe leads his like-minded team in crafting itineraries that show our guests the best of Latin America, and his expertise has been recognized by leading publications including Travel + Leisure, Condé Nast Traveler, the New York Times and the Wall Street Journal. Joe now lives in San Francisco, the birthplace of the sourdough bread he enjoys baking with various degrees of success.

Greg Tepper

Greg Tepper

Co-Founder

Greg Tepper

Co-Founder

Greg Tepper

Greg Tepper

Co-Founder

Greg is the founder of The Exeter Collection, three individual companies specializing in luxury custom-private travel to Europe, Latin America, and Africa. The first of these companies Exeter International, celebrated 30 years in business in 2023 and is considered an industry leader. Joe was among the first employees at Exeter International, managing Latin American travelers visiting Central and Eastern Europe. Recognizing that Joe’s passion lay in Latin America, Greg went into business with Joe and launched Almaz Journeys (now Exeter Latin America) in 2016.

Their collaboration reflects Greg’s commitment to expanding the world of tailored travel experiences based on finding the people with the right expertise in crafting unforgettable journeys, rather than starting with expansion and then finding the right expertise. Greg has since developed his passion for Latin America, leading small groups of travelers to Argentina, Peru, Colombia, and Chile. In 2019, Greg launched the Exeter Safari Company with Scott Simpson, specializing in exceptional African Safaris.

Kyle Shaffer

Kyle Shaffer

Travel Designer

Kyle Shaffer

Travel Designer

Kyle Shaffer

Kyle Shaffer

Travel Designer

Born and raised in Tampa, Florida, Kyle has spent years perfecting his Spanish language skills, starting with a Bachelor of Arts degree from Florida State University. Following graduation, Kyle hit the road with 4 months of traveling and volunteering across Chile, Bolivia, Peru, and Ecuador. In the process, Kyle not only perfected his Spanish but also deepened his love for and understanding of the diverse cultures and languages of South America. Next, he headed to Merida, Spain, where he spent a year teaching English and using every long weekend to travel across Europe. On return to the US, Kyle worked as an English for Speakers of Other Languages (ESOL) teacher for a spell before joining the Exeter Latin America team in 2019. Kyle excels at family and group trips across our destinations, as well as keeping our team laughing with his quick wit and sense of humor.

Xitlaly (Laly) Serrano

Xitlaly (Laly) Serrano

Travel Designer

Xitlaly (Laly) Serrano

Travel Designer

Xitlaly (Laly) Serrano

Xitlaly (Laly) Serrano

Travel Designer

Born in the enchanting city of Guadalajara, Mexico, Laly’s story is one of rediscovery – a tale of falling in love with the land of her roots anew. Laly moved to the US as a toddler but by her early teens began returning to and exploring Mexico regularly, approaching its wonders with the eyes of a curious tourist. Whether it’s visiting family in Guadalajara or scouting new guest experiences elsewhere in Mexico, each trip back to her birth country is a dance between nostalgia and newfound appreciation. As one of our Travel Designers, she brings her unique perspective and love for all things Latin America to every custom journey she creates – plus a sunny disposition that brightens our day.

Marina Diaz Perez

Marina Diaz Perez

Travel Coordinator

Marina Diaz Perez

Travel Coordinator

Marina Diaz Perez

Marina Diaz Perez

Travel Coordinator

Marina is from and based in the beautiful Dominican Republic. She joined our team in early 2024 with eight years of hospitality experience and over a decade in sales and customer service. She’s her career around creating memorable moments and making people feel at home—whether in hotels, travel experiences, or day-to-day interactions.

A marketing and modern languages graduate, Marina is continually inspired by the warmth, rhythm, and vibrant spirit of Latin America. Its culture, music, and people are a huge part of why she loves working in tourism. Dancing, music, and family fuel her life, and she brings that same energy, joy, and heart into everything she does for Exeter Latin America and our guests.

Javier Ramos

Javier Ramos

Travel Coordinator

Javier Ramos

Travel Coordinator

Javier Ramos

Javier Ramos

Travel Coordinator

Javier, lover of adventure and world cultures, initially pursued a Hospitality Management degree in his hometown, Quito, Ecuador. After gaining experience in hotels and events, he elevated his career through the Disney College program in Orlando, Florida. Despite pandemic challenges, he returned to Ecuador, completing another bachelor’s degree in marketing. Leveraging online opportunities during the pandemic, he worked abroad, traversing Central America while pursuing his studies. He backpacked while remotely contributing to digital marketing firms. Immersed in diverse cultures, he cultivated a robust network, propelling his career. Nowadays he takes pride in his role for Exeter Latin America, crafting exceptional experiences. His profound passion for cultures, languages, and exploration, coupled with travel industry expertise, makes him a valued part of our team.

Stephanye (Stefy) Santiago

Stephanye (Stefy) Santiago

Travel Coordinator

Stephanye (Stefy) Santiago

Travel Coordinator

Stephanye (Stefy) Santiago

Stephanye (Stefy) Santiago

Travel Coordinator

Stephanye was born in beautiful Chiapas, Mexico, and has always had travel in her heart. After studying Tourism Business Administration, she packed her bags and headed to Playa del Carmen in 2016—chasing her dream of living by the beach and polishing her English (with the Caribbean breeze as her study partner).

Since then, she’s been fully immersed in the world of hospitality, welcoming guests from all over the world and perfecting the art of great service. Her own adventures have taken her to Guatemala, Ecuador, Colombia, the USA, and most recently on a nearly three-month journey through Peru. From the turquoise waters of Laguna Parón in Huaraz to the magic of Machu Picchu, she loves diving into local cultures, flavors, and everyday life wherever she goes.

These experiences—combined with her passion for people—make her a natural fit for our team. She recently helped host a VIP group in Playa del Carmen and is excited for many more adventures with us!

FREQUENTLY ASKED QUESTIONS

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What is Exeter Latin America?

We are a team of experts in Latin America travel who organize custom, privately-guided luxury journeys in the region for couples, families and groups of friends.

We offer you the best of both worlds –  the convenience of working with our passionate team of travel designers who are based in the U.S. but have lived and worked in our destinations. By going through an experienced company which has a wealth of local knowledge, local connections and years of experience in the region you can be sure you will be receiving the highest possible level of service before, during and after your travels. At Exeter Latin America we work with only the best guides, highest quality 4* and 5* hotels and lodges, and the most reliable transportation providers. Our extensive experience and connections throughout the region will ensure your trip goes off without a hitch.

In addition, you will enjoy the peace of mind knowing that you have access to 24/7 support both before your departure and during your time in Latin America.

Most of our destinations are best done as stand-alone trips unless you have more than 2 weeks to travel.  For those with more time to travel, Argentina is sometimes combined with Urugay, Brazil, or Chile, as well as Peru with Ecuador.

We are the best fit for travelers looking for full-service itinerary planning. Our trips typically include 4* and 5* hotels, private transfers and privately-guided experiences and activities, plus our full-service trip customization and on-the-ground support while traveling.

We have an Air Desk that can assist travelers needing help purchasing international and/or internal flights, in conjunction with a land itinerary with us.

All travelers have 24/7 support from our in-country team via Whatsapp for any urgent matter or change that may arise.

Once your trip is under deposit, we share via our custom smartphone app detailed travel tips including restaurant suggestions, what to pack, money & tipping guidelines, and so much more.

Absolutely. The hotels we work with are highly accustomed to catering for dietary preferences, allergies, and other needs, and we also factor this into any food-related experiences and activities we’re planning for you. We communicate all requirements in advance to the hotels & our local staff, to guarantee a seamless stay.

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Joe helped us plan an absolutely incredible trip to Cuba. It was such an amazing learning experience and we felt like we were staying with our Cuban friends and family. Every detail was taken care of, we had such knowledgeable and friendly guides, the accommodations were superb, the food and entertainment experiences were wonderful. I can't say enough about this beautiful country, if you are considering it, go! I am so grateful we found Joe and Exeter to arrange one of the most memorable trips ever, and we are looking forward to working with them again! Update July 2026: Just returned from an amazing trip to Quito, Ecuador, the Galapagos and the Andes organized by Joe and his team. What an incredible experience - every detail was carefully organized so that we were able to maximize our time in this beautiful country and have a one of a kind adventure. We are always confident when working with Exeter that we will be connected to the best that any destination has to offer and this was no exception. Thank you Joe for facilitating a fabulous trip for us!
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Christine Kessler profile picture
Christine Kessler
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I had an amazing trip to the Galapagos and Ecuador with Exeter in July 2026. A small group, 18, excellent accommodations and food. Knowledgeable guides and friendly helpful staff. I will travel with Exeter again!
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Louise Leef profile picture
Louise Leef
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This was our second time working with Kyle, at Exeter Latin America, and the trips are wonderful. Kyle is an excellent collaborator and was integral in creating a well thought out Peru itinerary that achieved our travel objectives. The hotels, guides, and travel arrangements were excellent. We look forward to planning our next Latin American trip with Kyle.
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Robert Dressler profile picture
Robert Dressler
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Joe Sandillo with Exeter South America assisted us with organizing our Brazil trip to Anavilhanas Lodge, including fly fishing arrangements and transportation coordination. Everything generally went smoothly, and it was helpful having someone coordinate the logistics for a more complicated international trip. We enjoyed the experience and appreciated the support with planning.
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cori criss
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Laly was amazing to work with-resourceful and responsive and put together a perfect itinerary that was executed seamlessly.
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Ashley Mehbod profile picture
Ashley Mehbod
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Exeter Latin America and Joe Sandillo were great in planning our travels. We were in Chile for three weeks and had six inland flights. They organized all our hotels and flights and everything went very smooth. They had given us great advice on where to stay, and guides they arranged for us also were fantastic.
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F Ten Brink
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Kyle helped us plan a fantastic family trip to Colombia. We all had a great time exploring and learning about the history of Colombia. Our accommodations were top notch, especially our home in the clouds - La Casa en La Nubes. An unforgettable treat! Our guides were super knowledgeable and enthusiastically shared their love for their country. We highly recommend!
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Pamela Frankel-Stein
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We had a fantastic trip and Exeter planned it perfectly. We're excited for our next trip back to Latin America and we will definitely be using them again.
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Linda Gordon profile picture
Linda Gordon
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Exeter Latin America and team did a wonderful job for our trip to Argentina. Everything was first rate. I would highly recommend Exeter, and am in fact taking my 3rd trip with them in March.
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Chuck Kalomeris profile picture
Chuck Kalomeris
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With his knowledge of Mendoza and Buenos Aires and his relationships within these regions, Joe was able to provide us with an absolutely amazing experience - customized to our interests while also fitting in local history and culture. I would love to tour another Latin American country with Exeter and I highly recommend Joe's services to anyone interested in exploring this region.
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Aaron Miller

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